Privacy Policy

At Mac’s Custom Tie-Downs, our name rides on the trusted products and committed service that we provide daily to our valued customers. As part of our commitment to service, we have instituted the following privacy and security policy to ensure that your personal and business information is held to the highest standard of protection. It will inform you of our privacy and security practices and make you aware of the choices that you, our valued customer, can make when choosing to view our site pages, correspond, or complete a transaction with Mac’s Custom Tie-Downs website.

What types of personal information do we collect?

We collect and store personal information that you provide to us when you shop online, request information or contact customer service by telephone or e-mail. This information is used to process orders, suggest products or services that may be of interest to you and to provide services that will give you the best shopping experience while using our retail website. Personal information may include, but is not limited to the following:

• Online Purchases: We ask for your name, e-mail address, shipping address, billing address and credit card information to complete your online purchase. If you create an online account, the same type of information is collected and stored as a convenience to expediting your shopping process.
• E-mail Offers: When you sign up for our e-mail offers we store your e-mail address and will notify you of exclusive customer offers and opportunities for additional savings on select products. You have the option to unsubscribe at any time.
• Customer Service: Customers who contact our customer service center may be asked to provide personally identifying information so that we can create an account or reference your account in order to best assist you with your call.

How do we protect your information?

Protecting your information is our top priority. Your information is secured by our use of a secure server (SSL) when you place your order. Your information is encrypted by the software before it is sent to us. All access to this information is limited and protected against unauthorized use. Our secure site is recognized and certified by Network Solutions, a leading computer network security company.

How do we use the information that we collect?

Our goal is to provide you with the most efficient, hassle-free shopping experience possible.

We may use the information that you provide us:

• To create account information, user friendly shopping tools and other site features that will give you a more personalized shopping experience.
• To enable you to make online purchases.
• To send you catalogs, direct mailings and requested product and service information in the mail.
• To notify you by mail or e-mail of special promotions, upcoming events or new products or services.
• To provide our authorized third parties and affiliates with your information when deemed necessary.
• To send you SMS messages as a reminder when you have placed items in your cart and not checked out.*

*Mac's Tie Downs uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase.

What are your privacy rights?

You have the right to request:

• Information pertaining to any personal information we collect and use.
• Correction of any inaccurate personal information.
• Deletion of any and all personal information.

If you wish to request any of the above, please complete the Data Subject Rights webform. You may also reach out to us by phone, email or mail (see address below). We may ask you to provide information pertaining to recent purchases in order to verify your identify and ensure that we’re accessing the correct information.

Direct Mailings and E-mail

Occasionally we will use your mailing address or e-mail address to send you information about new products, direct mail materials, sales promotions, or web-only exclusives. You will also be automatically eligible for and may receive similar promotional information via e-mail from our affiliated companies and brands regarding their special announcements about that brand’s products and services, sales and other promotions.

If you do not wish to receive offers via direct mail, you can contact us using our customer service e-mail form.

If you do not wish to receive offers from our affiliates or from Mac’s Custom Tie-Downs via e-mail, please send us your full name (first and last), complete mailing address and your e-mail address to sales@macstiedowns.com. Please be aware that we will never rent or sell your e-mail address to outside marketing companies.

Customer Service

The personally-identifying information that you provide to us when ordering online or by phone is information that we retain to help with future orders or questions. We will sometimes share this information with carefully selected companies who may have products or services that may interest you; however, we will never disclose your information without your consent. If you do not wish to receive these solicitations please forward your name, address, and phone number to:

Mac’s Custom Tie-Downs

ATTN: Customer Service

P.O. Box 1140

Sagle, ID 83860

Authorized Third Parties

We use third-party service providers to capture and serve product reviews on our behalf. They have access to personal information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of the data. They are restricted from using this data for other purposes or in any way other than to provide the requested services to Raceramps.com and may not alter or resell the data.

We have also contracted with a third party to monitor certain pages of our website for the purpose of reporting website traffic and other advertising statistics. Where authorized by us, this third party may use cookies and/or other monitoring technologies to compile anonymous statistics about our website visitors. No personally identifiable information is transferred to this third party.

Third Party Links

Our websites may include links to other websites that might take you away from our site, such as sites of outside business partners, vendors and advertisers. These sites have separate privacy and data collection practices. Mac’s Custom Tie-Downs has no control over such websites and is not responsible or liable for the privacy practices or information-gathering practices of other entities or websites. Except as stated in this Privacy Statement, we will not provide any of your personal information to these third parties without your prior consent.

Consent

By using this website, you consent to the collection and use of information by Mac’s Custom Tie-Downs. Changes to our privacy policy will be posted to this page so you will be kept up to date. If you have any questions or comments regarding this policy, please review our contact us page.